Not all restaurant deliveries carry the same risk. A lunch delivery three blocks away is fundamentally different from a late-night alcohol delivery across town. Understanding how different delivery scenarios impact your liability exposure helps you structure the right insurance coverage.
At Anchor Insurance, we help restaurant owners map their delivery risks and build coverage strategies that address catering runs, alcohol delivery, late-night operations, and the claims that emerge from each.
What Makes Some Deliveries Riskier Than Others?
Insurance carriers evaluate restaurant delivery risk based on several factors:
- Delivery radius: Longer distances mean more time on the road, higher accident probability, and higher severity of claims
- Delivery hours: Late-night deliveries have higher accident rates due to fatigue, reduced visibility, and increased DUI risk on the roads
- Type of goods delivered: Alcohol delivery adds liquor liability exposure; catering adds cargo and equipment liability
- Driver experience and vehicle type: Inexperienced drivers, high-turnover staff, and older vehicles increase risk
- Delivery volume: More deliveries per week means more exposure, but also more data for actuarial pricing
Let's break down specific delivery scenarios and the insurance implications for each.
Catering Runs: Equipment, Cargo, and Long Distances
Unique Risks of Catering Deliveries
Catering deliveries differ from regular food delivery in several ways:
- Larger cargo loads: Chafing dishes, tables, linens, coolers, and bulk food containers increase vehicle weight and handling difficulty
- Longer distances: Catering often involves deliveries outside your normal delivery radius, sometimes crossing county or state lines
- Setup and teardown: Employees spend time at the delivery location setting up, increasing premises liability exposure
- Higher-value orders: Catering orders are typically more expensive, increasing cargo liability if food is damaged or spoiled en route
What Coverage You Need for Catering Runs
- Hired & Non-Owned Auto (HNOA): If employees use personal vehicles or you rent a truck for catering events
- Commercial Auto: If you own a catering van or delivery vehicle
- Inland Marine / Cargo Coverage: Covers loss or damage to equipment and food during transport (not covered by auto policies)
- General Liability: Covers injuries or property damage during setup/teardown at the catering location
Common Catering Claims
- Employee causes an accident while driving a rented truck to a wedding venue
- Food spoils during transport due to equipment failure; client sues for ruined event
- Employee injures themselves or a guest while setting up buffet equipment at the event site
Alcohol Delivery: Liquor Liability and Regulatory Compliance
Why Alcohol Delivery Is a High-Risk Exposure
Delivering alcohol creates unique legal and insurance challenges:
- Dram shop liability: If you deliver alcohol to someone who is visibly intoxicated or underage, and they later cause an accident or injury, your restaurant can be held liable under dram shop laws
- Age verification challenges: Even if a third-party driver checks ID, your restaurant remains the licensed seller and retains liability
- Regulatory compliance: Many states have specific laws governing alcohol delivery (delivery hours, container seals, driver training)
What Coverage You Need for Alcohol Delivery
- Liquor Liability Insurance: Separate from general liability, this covers claims arising from serving or delivering alcohol. Verify your policy explicitly covers delivery - some exclude it.
- HNOA or Commercial Auto: For vehicle-related accidents during alcohol delivery
- Product Liability: Typically included in your BOP or general liability, but confirm it applies to delivered products
Common Alcohol Delivery Claims
- Customer orders wine delivery, becomes intoxicated, and causes a car accident; victim sues the restaurant under dram shop laws
- Third-party delivery driver delivers alcohol to a minor; restaurant faces regulatory fines and civil liability
- Customer claims alcohol was tampered with during delivery; restaurant faces product liability claim
Late-Night Deliveries: Elevated Accident Risk and Driver Safety
Why Late-Night Deliveries Are Riskier
Deliveries made between 10 PM and 4 AM carry significantly higher risk:
- Higher DUI rates: More impaired drivers on the road, increasing collision probability
- Driver fatigue: Late-night drivers are more likely to be tired, reducing reaction time and decision-making
- Reduced visibility: Darkness increases accident severity, especially in poorly lit areas
- Higher crime risk: Delivery drivers face increased risk of robbery or assault during late-night deliveries
What Coverage You Need for Late-Night Deliveries
- HNOA or Commercial Auto: Essential for late-night delivery operations
- Higher liability limits: Late-night accidents tend to be more severe; consider $1 million or higher auto liability limits
- Crime Coverage / Employee Dishonesty: If drivers carry cash for change or collect payments, consider coverage for theft or robbery
- Workers' Compensation: If a driver is injured during a late-night delivery (assault, accident), workers' comp applies
Common Late-Night Delivery Claims
- Employee delivering pizza at 1 AM is hit by a drunk driver; employee injured, sues for workers' comp and damages
- Delivery driver falls asleep at the wheel during a late-night shift and causes a multi-car accident
- Driver is robbed at gunpoint while delivering late at night; claims PTSD and lost wages
Delivery Radius and Volume: How Distance and Frequency Impact Risk
Short-Radius Deliveries (Under 3 Miles)
- Lower accident probability: Less time on the road means fewer opportunities for accidents
- Lower severity: Urban, low-speed accidents tend to result in lower claims
- Insurance impact: Easier to insure; lower premiums for HNOA and commercial auto
Long-Radius Deliveries (5+ Miles)
- Higher accident probability: More miles driven means more exposure to accidents
- Higher severity: Highway speeds and longer distances increase injury and damage severity
- Insurance impact: Higher premiums; some carriers restrict coverage radius
High-Volume Delivery Operations
Restaurants making 50+ deliveries per week face different underwriting:
- Carriers may require commercial auto instead of HNOA
- Higher liability limits may be mandated
- Fleet safety programs and driver training may be required
- Some carriers specialize in high-volume delivery; others decline
How to Manage and Reduce Delivery Risk
1. Establish Driver Standards
- Verify valid driver's licenses for all delivery employees
- Run MVR (Motor Vehicle Record) checks annually
- Exclude drivers with recent DUIs, reckless driving, or multiple at-fault accidents
2. Limit Delivery Radius and Hours
- Set a maximum delivery radius (e.g., 5 miles) to reduce long-distance exposure
- Restrict late-night deliveries or require two-person teams for safety
3. Use Third-Party Platforms for High-Risk Deliveries
- Shift late-night and long-distance deliveries to DoorDash/Uber Eats to transfer liability
- Keep in-house delivery for short-radius, daytime orders only
4. Implement Safety and Compliance Policies
- Require alcohol delivery training and ID verification protocols
- Use insulated, temperature-controlled bags for food safety during transport
- Provide dashcams or GPS tracking for company vehicles
5. Review Your Coverage Annually
Your delivery risk profile changes as your operations grow. Work with a broker to:
- Reassess your delivery volume, radius, and hours
- Adjust auto liability limits based on current exposure
- Add or remove coverage as your delivery model evolves
Frequently Asked Questions
Does my insurance cost more if I deliver late at night?
Yes. Late-night delivery operations (typically 10 PM - 4 AM) are considered higher risk by insurance carriers due to increased accident rates, DUI exposure, and driver fatigue. Your HNOA or commercial auto premiums may be higher if you operate late-night deliveries. Some carriers may also require higher liability limits.
What's the best delivery radius to keep insurance affordable?
Generally, a delivery radius of 3-5 miles is considered standard for restaurant delivery. Staying within this range keeps your auto liability premiums lower. If you extend your radius beyond 10 miles, expect higher premiums and potentially fewer carrier options. Some carriers won't insure deliveries beyond a certain radius.
Do I need special coverage if I only do catering deliveries once a month?
Yes. Even occasional catering deliveries create exposure. You need HNOA (if using employee vehicles) or commercial auto (if using company vehicles). Additionally, consider inland marine coverage to protect catering equipment and food during transport, as auto policies don't cover cargo.
Can I exclude alcohol delivery to reduce my insurance cost?
If you don't deliver alcohol, you can exclude it from your operations, which may reduce your liquor liability premium or eliminate the need for liquor liability coverage entirely. However, if you deliver alcohol even occasionally, you need full liquor liability coverage that explicitly includes delivery operations.
What happens if my delivery driver is in an accident while intoxicated?
If your employee is intoxicated while making a delivery and causes an accident, your insurance coverage may be denied or severely limited. Most auto liability policies exclude coverage for accidents caused by intoxication. Additionally, you could face regulatory penalties, civil liability, and negligent hiring/supervision claims. Implement strict driver standards and MVR checks to prevent this scenario.